Introduction to Web and eCommerce User eXperience Design

Author: Deborah J. Mayhew, PhD

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This free, 30-minute course provides an introduction and overview to a track of related courses being developed by The Online User eXperience Institute (OUXI), aimed at the small web business owner and other web designers and developers with little or no prior training in web user experience design.  It provides the main foundational points you need to know before taking any of those courses, and they are not repeated in those courses, so please start here.

The concepts taught in this course are expanded upon by other courses in this OUXI curriculum track. The small fee you invest in these other courses could pay off in thousands of dollars in increased revenues from your ecommerce web site.  This course explains how.

In particular, this course provides an overview of the key elements of the design of a web user interface that will impact the user experience: usability, persuasion and graphic design.  It illustrates these elements with concrete examples from real websites.

The course also explains why and how the quality of the user experience will directly impact the bottom-line of eCommerce web sites.  

The mission of OUXI is to provide:

· A broad and comprehensive curriculum of training in designing for the User eXperience

· Consisting of engaging and interactive multimedia courses

· Taught by a consortium of top experts in industry and academia

· Affordable and available

· To anyone, any time, anywhere in the world

· Via the World Wide Web

The Institute will thus serve as a universal portal to the current collective knowledge in the field of designing for the User eXperience.

We have a long term plan for developing the curriculum, laid out on the Course List page on the OUXI website, and are soliciting votes from you, our potential students, to help decide which courses to develop first.

The Institute will also provide a Bookstore, and a portal to other respected professional resources via the Institute Library.

Keywords: user experience, user interface, usability, persuasion, graphic design, web design, ecommerce, design, technology, Mayhew, Deborah Mayhew, Deborah J. Mayhew

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Introduction to Web and eCommerce User eXperience Design

Promo Video
Introduction

Learn who the course is for and what its about.

What is "User eXperience?"

A definition of the five components that determine the user experience on a website.

What Makes a Great User eXperience?

Learn the key design factors for a great user experience and what sort of expertise is necessary to achieve them.

Show Me

Consolidate your understanding with concrete examples from real web sites of good and poor usability, persuasion and graphic design.

Why is the User eXperience Important?

Understand the bottom-line value of an investment in the user experience through a cost-benefit example.

There is a Great Deal of Room for Improvement

Learn from web traffic statistics how much room for improvement there is that could be addressed by investing in the user experience.

Websites Typically Evolve the Quality of Their User eXperience

Learn why the typical approach to the design of the user experience is wrong and costly.

There is a Natural Order to the Design of a Website User eXperience

Learn how to approach the design of the user experience in a way that is more efficient and cost-effective.

Summary

How to continue your education in user experience design.

Attachments:

Handouts   (847.29 KB)
This pdf file contains the Powerpoint slides for this course in handout format (2 slides per page).
Slides   (999.23 KB)
This pdf document contains the PowerPoint slides for this course in full slide format (one slide per page).
This Word file contains links to a set of recommended follow on readings.
Find a whole curriculum of courses on software and website user experience design here.

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